Dreams - Watford

Amir the salesman at the Watford Store was very helpful. Service was superb but in general I think the prices are somewhat expensive.

Stefan at Watford served me. He was polite and knew his product. He was really helpful but didn't take up too much of our time. What he told us was interesting as against boring

Helpful advice. Good options from which to choose. Sensible pricing and helpful finance.

highly satisfied. offered me coffee

When we entered the store we were greeted by a wonderful member of the team. She took the time to listen to what we wanted, offered us a drink, let us shop around and showed the best mattresses for our needs. She even let my partner try out a mattress that we all knew would not be suitable but this gave us all a laugh as watching him get up of the bed was priceless! Very friendly, efficient, and welcoming service. We ended up purchasing the very first mattress we tried and we cannot wait for it to arrive. Overall, I would 100% go back to the store and recommend to friends and family. For a young couple purchasing their first mattress we couldn’t have asked for a better experience. Customer service at its finest.

It was a very speedy transaction and the man who served us was super helpful

Very good customer service 10/10 nice friendly very helpful member of staff

I was welcome into the store, carefully listened to, given various mattress options to try out without being hurried and every thing explained by a very pleasant gentleman. The ordering process was straightforward and I was able to check everything as we went. I was even offered a cup of tea.

Very knowledgeable member of staff

We went in on a busy Sunday afternoon with our tired 5year old son. We were greeted and then asked of we wanted help. The sales assistant showed and explained to us the different types of maTtresses and which ones he felt would suit us. He didn't seem annoyed that my husband and I had different needs and that our son wanted to try every bed! He even brought him some water upon request. In the end we decided we needed more time to decide on the size so we went home without making a purchase and never felt pressured to buy on the spot.