Dreams - Watford

Caroline, who served us, was very knowledgeable and quickly understood our needs, directing us to the exact products we were looking for and was a pleasure to interact with.

Caroline's knowledge and efficiency.

Easy to see what was available and guidance on the bed suitable for your sleeping position. A chance to try out the comfort of the bed was important.

Good staff

The assistant was very helpful, listened to my needs, made adequate recommendations but then allowed me time to think about my options before placing the order.

Beds clearly marked as per their firmness. Good range and easy to lie on them to test out.

From the time we walked into store Roy was there to help us, and understood both of our needs, resulting in helping us choose the mattress suited to our needs

Caroline was excellent - attentive, knowledgeable, relaxed, friendly and ‘normal’, not reading from a script or pressurising. Exactly what you want from a salesperson and she really sold us the product.

Salesman very helpful with friendly manner - gave us all the information we needed but gave us plenty of time to decide on our purchase.

Highly satisfied. Approached by Assistant who gave us a lot of information about the Eve bed we were interested in.I liked the fact that he then left us, to discuss amongst ourselves about the bed. I hate it when the Assistants hover over you. He also offered us coffee or tea. ( The coffee was delicious). Assistant top marks. Highly pleased with the service. Thank you Dreams.