Dreams - Watford

We were given a warm welcome as soon as we walked in but not bombarded with a sales pitch. Shah, the advisor took the time to find out exactly what we were after and showed us a variety of different products. I was suffering quite badly at the time with back pain and Shah took that into consideration when assisting us.

SHAH was brilliant. He welcomed us with a cuppa. (He had us at cuppa). He wasn't pushy but knew when to be there for us.

Very nice and friendly sales staff who knew exactly what we wanted and got it for us.

Shah made it so easy without being pushy. Just there when we wanted him.

We were served by Roy who was not on my professional, helpful, friendly and knowledgeable, but also offered us a drink and was very understanding about the fact that we had our energetic and inquisitive toddler with us. Also when we wanted to have a minute to ourselves to discuss what we wanted to do he was very accommodating. He was able to arrange delivery within days and also sold us some pillows as well as the bed and mattress.

Very nice sales person

From the moment I walked in, the service I received was first class. I was made to feel welcome, offered a drink and given all the time I needed to try the mattresses out, before deciding to make a purchase. I never felt pressured in any way. After showing me the mattresses that fitted my needs, I was left to explore on my own, but help was available at any time it was required. I was even given a similar pillow to the one I use at home to try with the mattresses.

the lady that served us was very helpful she left us to look around on our own and then after a while came over to help us. she was very knowledgable on the mattresses and helped us a lot making a decision of what to buy. we were very impressed with the oerall purchase. we were not hassled to buy and when we made the purchase she quickly dealt with us.

The sales assistance was very knowledgeable and friendly, and the rest of the staff were very friendly too. The products were very well displayed and it was easy to get around the store to look at the products. The store is also within 10 minute drive. We have bought products here before and were satisfied with the service we received so that's why we returned to make our new purchase.

Caroline was brilliant, attentive and knew exactly what we wanted