Dreams - Watford

Very good customer service. We felt we were listened to and not rushed or pushed to purchase anything.

After having tried several mattresses the staff calmly and friendly came to help us find the right one we were looking for. Good advise and no pressure was experienced by us as family. As the forms were filled, a Coffee was offered and we left the shop satisfied and accomplished!

Salesman took time to understand my needs. He offered us a drink, made further recommendations when we didn't like certain mattresses.

Nathan Smith was a great help , he showed us all of the best that matched our requirements and was very patient with us when we kept trying them over and over until we decided on the mattress we eventually went for

Friendly staff, good quality products free delivery

Nathan Smith was very helpful and friendly.

Very easy to differentiate between different products, clear pricing and helpful but not 'pushy' service

when we came into the store Nathan smith came over asked if we was ok and i explained we had been i 18 months ago and brought a mattress and bed and wanted to buy another bed and double mattress as well. I told him what bed it was i was looking for and he took me to the desk and pulled it straight up on the computer in between this he offered us coffee which was very welcoming and also gave my daughter some sweets. His knowledge of all products was really good and did not get pushy on any thing at all. He answered all our questions. i would go back time and time again if we get this service well done nathan Smith

Martin who served me today what a really nice guy he was so helpful he discussed everything twice over what a pleasure doing business with him coming back in a couple of weeks to place another order for my mum I hope Martin will be there to take the order

Caroline who helped me was excellent and very professional