Dreams - Watford

The gentleman at afford helped me I am disabled he was so friendly and helpful madebme laugh a bigbthankyou ...

My assistant was knowledgeable and helpful and encouraged me to take my time to be sure which of the matresses was more suitable to my needs. She introduced me to the new product that I actually purchased.

I was looking for a bed to replace my current one. I currently use a Tempur mattress but felt I couldn't afford buying a new one so I was looking for something as as possible within my budget. I spoke to Caroline and I explained I'd had severe back problems in the past and didn't want to spend hundreds of pounds to find my back didn't take to it. She explained about the comfort guarantee and that settled my mind. I had decided on a gel mattress divan set. Caroline quoted me for that but also the Tempur cloud divan set. I was grateful for this because that was what I really wanted. She then showed me I could easily afford the Tempur divan set by using the 0% offer. I'm so excited for this and thanks to Caroline I am getting the bed I really wanted. She even stayed late after he shift finished on the day I ordered, so I could get there after work. She was very friendly and genuine and I'm glad I went to Dreams and not furniture village!!!

helpful staff

Was dealt with very efficiently and competently. Was given all the information we required and totally accommodated on date of delivery that we wanted. Overall it was a very pleasant experience.

PLEASANT TRIP TO DREAMS SHOP IN WATFORD. GOOD QUALITY PRODUCTS AND VERY GOOD SERVICE. DELIVERY VERY QUICK.

Really great service, great service.

The Salesman was very helpful and answered all our questions then left us to browse and make our decisions. When we had decided we called the salesman back over and without any undue pressure from him we made our purchase. We have now had our mattress delivered, on time and the delivery chaps were quick and very curtious it made the whole experience a real pleasure.

Personal service with knowledgeable and friendly staff.

The sales assistant was very knowledgeable and welcoming not pushy, giving us several choices and recommendations to suit our requirements. We were acknowledge on entering the store and approach soon after offering the help we needed.