Dreams - Watford

Clear explanation about various products

We were welcome into the store by Caroline, who gave us some really excellent advice without being pushy. She was very polite, helpful and informative. We were also given a cup of much appreciated tea. We have already recommended your store to others and will definitely be back ourselves. Many thanks to you and Caroline.

The person who dealt with my order was very knowledgeable and professional. I knew exactly which product I wanted when I came to the store but Steve spent time ensuring I had made the right choice and most importantly, did not try to pressure sell me all the extras

Caroline the assistant , pointed us in the direction of our discussed needs and allowed us time to make decisions without any pressure. This we found very refreshing and would not normally make a final decision so early but we where confidant in what we where shown and her attitude, so making a purchase on the day felt correct.

The sakes guy was friendly and understanding of my mother's needs. He was informative but put no pressure on us. He was so helpful too.

The staff were friendly and keen to understand our needs. They showed us a variety of products and we did not feel pressured in their sales approach.

Assistance was prompt and helpful and we were given time to make up our own minds

Good assistant, knowledgable and sense of humour

No hard sell, no rush, was made to feel comfortable, the sales person, understood my ask and then gave me a choice that suited my needs. Left me to take my time, checked back at intervals and even brought me a coffee. A very pleasant experience.

the customer service assistant, Shayak, was very helpful and helped me to get the right bed we wanted