Dreams - Watford

Layout of the store is good making it easy to find what you're looking for. Staff were friendly and helpful without being overly pushy.

The advisers made themselves available but then pulled away when we needed time by ourselves. Shah answered our questions precisely but did not push anything. He also looked at the best mattress and did not try to sell us the most expensive. This made us feel comfortable and confident that we were being treated properly.

The staff were lovely and very helpful, we were treated like we were the only people in the store. The manager also assisted us with finding our perfect bed. Highly recommended.

Given time to look around on our own and wasn't followed around by sales staff. we were greeted when we first went in and told where the different types of bed were and offered and drink then left on our own which we like.

We were greeted as soon as we entered the store and given very helpful advice for choosing the right bed for us. We did not feel under pressure to buy which made a big difference compared to some other stores.

Roy who served me and my wife was friendly and took us straight to the product we were asking about and explained the differences and prices, and the offers, also checked if we required pillows etc, but didn't push an extra sale. Roy also gave an extra discount to match one of your competitors

Good service from staff and good price for purchase.

Steve was very polite,not pushy and understood our needs. He helped us choose and out us at ease instantly. We left the store completely satisfied.

Minute I walked in, the customer experience was fantastic. Steve Allen was very knowledgeable and very helpful

I had gone to Dreams with the sole purpose of purchasing the same bed that I have slept in for the last ten or so years with great comfort, The assistant I had was most helpful and suggested I tried other beds. I then tried one which did feel very comfortable and the assistant told me that if I felt it was not satisfactory, I could return it and purchase another one. I am not moving for three weeks so it will be a little while before the bed is delivered, at which time I will choose the best bed for me. The assistant was very, very helpful and most polite,