Dreams - Watford

Great service.

The assistant Caroline was not only helpful but very attentive with my two children too. She helped me from start to finish, answering all my questions too.

We got assistance as soon as we asked and the advisor stayed with us and helped us throughout our visit finding out what are needs were and helping us to satisfy them. He was very knowledgeable about the products and patient whilst we made up our minds. He didnt rush us and ensured that we were happy with our decision. He explained everything we asked even when it came to payment and delivery dates. We were very happy with all aspects of our visit. Thank you.

Staff were very prompt with service all staff were serving so they went and got store manager who served me

The gentleman that helped me was very nice and thorough and made sure I understood everything about my order. He made me aware of the possible savings I could make if I add extras to my order (eg insurance, half price bedding ect) which I am thankful for as i managed to walk out of Dreams with not only a new mattress buy everything I needed to go with it and saved alot of money in the process.

The assistance was excellent and the salesman explained everything in a friendly manner. Any queries we had were dealt with in a friendly and professional way. We would thank him for his help.

Very easy to find and purchase required item without pressure sales.

Friendly and approachable staff member, who listened to me and understood my needs.

The guy that served us was very helpful and great customer service The computers went down and he kindly called me later in the day with delivery date

We walked in to the store with no idea what specific bed we were looking for. We were approached by a lovely man called Steve, we told him that we just wanted a comfy bed and he helped us by showing and explaining all the different types of beds we could choose. He made us feel very comfortable, getting fully onto the beds and telling us what we should look out for posture wise. We were offered hot and cold refreshments throughout the visit and I had a lovely coffee. We were in the store for about 2 hours in the end, but we weren't made to feel rushed or pressured to buy anything by anyone. Steve just let us make our own decision and once we had decided he was there to help us through the purchase. He clearly explained all the finance options to us and we chose the one that was right for us. The delivery went really quickly and smoothly. Overall , extremely please with my visit!