Dreams - Watford

Caroline at the dreams store in Watford was very helpful. She explained the different types of mattresses to me which is what i was unsure about. She took the time to take me round the store to try the different mattresses and showed me to the right ones accordingly. The price was good and the Store Manager (Think his name was John) was also very accommodating making sure the price i was paying was satisfactory an to my budget. The only thing that I would of changed is the delivery time for my bed, i made my order on Saturday 2nd January and thought my bed could be delivered by the Saturday 23rd of January which changed after i made my order and cannot be delivered till Saturday 6th February - i would have appreciated if there was something else that could have been done to get this delivered any sooner. Saying this Caroline was very apologetic about this and i appreciate the delivery is out of their hands. overall happy with my visit to the Dreams store in Watford.

I explained what I was looking for and they advised me on the best options. Gave me time to think and look at everything and explained everything in full. Shayak was very polite and efficient.

I was highly satisfied mainly due to the speed of assistance that we receive and how the salesman knew exactly what would suit me and my partner without asking all together that many questions.

Excellent friendly service no major sales push, outstanding product knowledge very personable

We were assisted by Hemal who was friendly, helpful and effective throughout.

We were highly satisfied with our experience as the colleague that assisted us helped us with choosing the bed and the perfect mattress. I was worried about getting the right mattress but the colleague helped me choose the perfect one for my bad back.

We were served by Caroline at Watford branch, she explained all about the mattress we after and we purchased happily what we wanted

Steve the assistant spent time with me to ensure I purchased the correct product

The assistance we received from Hemal during our visit to the store was exceptional. He was very helpful in understanding our needs and explaining the options we should choose from. The process of placing the order went very smoothly and quickly. Would highly recommend anyone to have a chat with him while you are in the store.

Sales Asst not too pushy but very knowledgeable. Really quick transaction