Dreams - Watford

3334 ratings
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Location

Unit 1C, Colne Valley Retail Park,
Watford, WD17 2JZ

anonymous

By anonymous | 5/29/2015

Assistant approached me immediately i I entered the shop, I explained my needs and she was extreamley helpful in every way & I purchased a bed and pilllows etc. and look forward to having a good nights sleep.

anonymous

By anonymous | 5/28/2015

Steve, the salesman wasnt at all pushy. we told him what we needed and he took us to the option of beds we needed. He even made us a cup of tea in a china cup too! we had to go home to check measurements and returned to the store where we had to change our minds for the first option . However Steve was very helpful.

anonymous

By anonymous | 5/28/2015

I was highly satisfied because the Assistant really understood my needs and was able to give me great advice. He had very good knowledge of beds and mattresses. he gave me plenty of time to chose and was extremely professional

anonymous

By anonymous | 5/26/2015

The salesman was knowledgeable and very helpful. He managed to secure a discount for our purchase despite us missing the deadline for an offer that had been available the previous day. The mattress we purchased was then delivered 2 days later, which was much quicker than we had envisaged. Overall we are very happy.

anonymous

By anonymous | 5/25/2015

A chap called Martin was very friendly gave us good information and allowed us time and space to try everything in store. It was well organized and the amount of options was excellent. Perfect shopping experience

anonymous

By anonymous | 5/25/2015

Shayak (Watford branch) was so helpful, great knowledge and a fantastic personality. He really does outshine the other salesmen in the showroom, as I had been for several visits before actually placing my order over the bank holiday weekend. After years of working in several service industries, I find excellent customer service hard to come across and Shayak's customer service was second to none, and he deserved a promotion and huge pay rise :)

anonymous

By anonymous | 5/25/2015

VERY FRIENDLY AND KNOWLEDGABLE SALES PERSON. GOOD PRICES AND DISCOUNTS

anonymous

By anonymous | 5/23/2015

Martin served me on two occasions including the purchase. He was attentive and knowledgeable and I was very happy with the service i received.

anonymous

By anonymous | 5/23/2015

We were served by Roy and he was extremely attentive without being imposing and provided us with the information and assistance we required. The store manager George was also humerous and friendly making our purchasing experience fun and easy.

anonymous

By anonymous | 5/23/2015

Dear Sirs, The shop had a very big range of beds, and mattresses. It was very well arranged. However above all was your staff, particularly 2 people. First the shop manager George was very friendly and had an incredible attitude towards his job., even though he was supervising and it was a weekend day so it was busy, he found time to shake our hands and say goodbye at the end. The second person the was salesman, Shahid. He is an incredible salesman in any positive way this word can be interpreted. I am very much involved in sales myself and I have seen many sales people. Shahid was positive, well educated, gave us space, was patient with us (we were doing a big order so we needed some time to consider what to buy). His abilities to assume, up sale, relate and suggest are rare to find. It is not everyday that someone will walk away from a shop spending over 4000£ and be happy about it, but we did and as much as being happy about your purchases matters, it is equal the customer service you receive. Shahid and George are brilliant and I am sure your other staff members in this shop are too. Kind Regards, Lyudmil Borisov