Dreams - Watford

3334 ratings
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Location

Unit 1C, Colne Valley Retail Park,
Watford, WD17 2JZ

JP17

By JP17 | 3/14/2020

The availability dates were very limited which was disappointing

JP17

By JP17 | 3/14/2020

The availability dates were very limited which was disappointing

JP17

By JP17 | 3/14/2020

The availability dates were very limited which was disappointing

Vicky C

By Vicky C | 2/16/2020

The sales person Alexandra was very thorough and very knowledgeable and professional. very good service

onthecards

By onthecards | 2/10/2020

A little disappointed with the amount of time I have to wait for the mattress to be delivered. The information the salesman wasn't 100% correct: he told me the bed cover plan, covered the mattress for everything for 8 years, having read the details there are certain things only covered for 5 years he also gave me 2 Pillow Talk Share Your Experience cards and said I could fill out 2 questionnaires, one as someone who made a purchase and one as someone who didn't - upon filling out this questionnaire, this is not the case.

Tony

By Tony | 1/31/2020

Although the service and quality was excellent the price of various options was not mentioned as we went through the process, it was only at the very end when a product had been selected that the cost was mentioned. An improved experience would result in selecting beds both on suitability and feel, coupled with the knowledge of the price while going through selection

John W

By John W | 1/28/2020

We went to view 2 mattresses. One was only available on line the other was in the store. We went to place an order and were offered a mattress protector but this was not available in store.

Khurram

By Khurram | 1/18/2020

There is long wait for delivery date .plus I was not asked for assemble service for that reason they could not update my order in store or next day .I will call customers service to amend my order now.

Bas

By Bas | 1/15/2020

I am difficult to please

Paul

By Paul | 1/14/2020

Callum was polite, knowledgable and skilful, but I ended up spending double what I had in mind, and could've go are trained to high standards in a ne for cheaper options but trusted his opinion.I do respect that sales professionals may have targets to meet and are trained to high standards, and that is apparent in a competitive market.I would recommend Dreams but next time I may shop around first as I was advised to buy a specific bed from you.Overall I'm happy, and thank you for asking.