Dreams - Watford

Staff where amazingly helpful, friendly and just a joy to deal with. Got exactly what I was looking for with the minimum of fuss. The Staff couldn’t have been more helpful or kind. Will definitely be recommending you to all my family and friends. Top notch service and quality - thankyou

I was immediately seen by one of your staff so I was not left wondering what to do next. He introduced himself to me (Stuart) and he was very proactive in suggesting what bed and mattress would best suit my requirements.

Amir understood our needs immediately and helped us make a decision quickly. He was helpful, knowledgeable and friendly, and we will likely use Dreams again because of the experience

Stuart at the Watford branch was absolutely amazing!He ensured that we went on the dreams mattress machine to assess the type of mattress which would best suit us.From there we tried different mattresses and beds.A quote was generated after we had made a mattress and bed selection .We were given time to go away and think about our choice however in that period ,Stuart called to update us on price reductions and offers (this was highly appreciated). Finally when we were ready to purchase ,I came into store and Stuart processed the order for me with such ease. I enjoyed the customer care from start to finish and I would highly recommend Dreams to anyone looking for a bed or mattress.

The attended approached me quickly and took me to the dreams test bed. After finding the type of mattress I needed she showed me a range of mattresses in all price ranges that fit what I needed. Then she showed me a range of bed frames all of different styles which helped a lot.

The representative we dealt with was very efficient, helpful and knowledgeable. Her name was Simona from Watford branch. She spent so much time patiently explaining things to us.

Good representative, helped make selecting mattress straight forward.

One to one assistance throughout but also time left to browse further until ready to irder

On entering the store we were approached by a man who introduced himself and asked for our requirements. We were taken to an information bed which gave a guide to the type of mattress we should by and were then passed over to Caroline who showed us around the complete store and gave information on every question we asked. There was knowledge of the products imparted graciously also a sense of humour which helped make it a pleasant experience. We were left alone to talk over a purchase. When we were ready Caroline came over immediately and we quickly concluded our purchase.

Perfect customer service