Dreams - Wednesbury (Juntion 9)

Bobby served us and was really attentive to our needs! He made us tea and coffee too! Very informative!

I was very satisfied with the speed at which I was served and especially with the salesperson named Heather. She took time to explain everything and was very patient and understanding of my needs. She even made me a drink which I appreciated.

The help we received from your store colleague was amazing. Her knowledge on what was in store was great and helped us pick out what we needed quite quickly.

No waiting around, Ellie was very pleasant and helpful. She needed a little help with applying the forces discount you kindly offer, (I don't think she'd encountered this before as she was new.) Otherwise she was very competent fulfilling my order, thank you.

First time actually making a purchase at dreams and the service was amazing. I went in to have a browse but found the bed of my dreams the new Murphy bed. The process was smooth I was able to look around at my own pace but someone was always available to answer my questions and the purchase process was nice and smooth. Thanks to the lovely Ellie and team

From walking into the store up until the end of the sale I was at ease and did not feel pressured also the knowledge of the staff was great!

Store colleague was pleasant and friendly in explaining features of the bed type we were interested in. She was readily available and we did not have to wait to be seen to. We were also given drinks. Ordering process was smooth and, after we left the store, she ran after us to tell us about this survey.

Polite staff offered drinks and a seat to discuss what we wanted, tested out various beds and mattresses, found The perfect one and ordered will be over the moon when arrives

From the moment we walked in we where welcomed. Then provided with a tailored experience for a mattress fitting. Shown the different options of the recommend fitting. We ended up purchasing and happy with our tailored experience choice.

Dominique is very helpful. She shared characteristics of different mattress and also explained the different options of divan bases. She also tried to share the potential discount if I purchase the base with mattress together while I decided to go for mattress only. She's very considerable and check out if we need any drinks since we've been in the shop for quite a while. Overall it's a very good experience at Dreams.