Dreams - Wolverhampton

3445 ratings
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Location

Bentley Bridge Retail Park, Bentley Bridge Way,
Wolverhampton, WV11 1BP

Ray B

By Ray B | 1/3/2022

The store was well laid out with pricing clearly marked. The colleague who dealt with us, Bobby, was knowledgeable, friendly and very helpful and helped us choose the right bed for us.

Dave S

By Dave S | 1/3/2022

We walked into the shop and was immediately met by a shop assistant who asked what we were looking for? He then took us to the bed machine and did an image of how we both slept. we then looked at three mattresses which we then chose the one we wanted.

TraceW

By TraceW | 1/2/2022

Greeted in a polite manner, understood my needs, never experienced a mattress fitting before, so highly impressed with the technology and speed it took, shown to mattresses that were suited for me, no fuss, like that attitude from staff

Lynzie b

By Lynzie b | 1/2/2022

Always gone to this dreams store since it opened and have always had highest service friendly staff n very very good value for money and the manager slim was outstanding thanks again đŸ‘â­ïž

Lucy N

By Lucy N | 1/2/2022

The customer service staff who served us didn’t put any pressure on us at all and just wanted to offer us advise. We went away to think about a 3k purchase and then returned satisfied that we had made the right decision. No pressure selling at any point, just helpful customer service.

Yvette D

By Yvette D | 1/2/2022

This was our second visit to dreams the first being in 2020 when we received a quote for a bed. This time we were ready to purchase a bed. We went on thinking our original choice wouldn’t be available with the amount of time that had passed but the staff were able to match the order nearly exactly. It came out cheaper and better as we got exactly what we wanted. Both visits were consistent with their customer service which was amazing and the attention to detail was spot on and they understood exactly what we wanted.

Rich P

By Rich P | 12/31/2021

Angelo, the colleague who served us on our visit, provided us with the best customer service that I would have wanted. From initially walking in to the end of the sale he was knowledgably and helped a great deal. He went above and beyond as far as I am concerned. He was not pushy and gave us our space to browse without making us feel pressured. He was very welcoming from our initial meeting, he was happy to answer all our questions and helped us make a great decision and taught us some key points about different types of mattresses and what would be useful for our needs. He even gave us a deal that would have been useful for our particular situation, knowing from experience what would be useful for our little boys first big bed. Ultimately the colleague was a pleasure to do business with and if more people were like this in the world, then it would be a much better place.

The Thompson’s

By The Thompson’s | 12/31/2021

The service was amazing by the staff that helped us pick our bed and mattress. We used the sleep match to help us choose our mattress. We knew we were looking for a Tv bed but the staff shared with us the different types and add ons we could have. After choosing our bed and mattress we sat with a cuppa and went through the cover for the bed and mattress. We also purchased the pillows and bedding at half price. 10/10 service from beginning to end. Slim the manager was super friendly. Lovely store with a great team

LisaM

By LisaM | 12/31/2021

The assistant Pav was excellent and very knowledgeable

Nes

By Nes | 12/31/2021

I was really surprised with the knowledge of the store assistant. He was charming and funny and brilliant in his knowledge. His name was evangelos .