Dreams - Wolverhampton

Nice and friendly staff at your store ,especially James who gave us knowledge of the products for sale and made the purchase of the bed we required nice and easy fully satisfied with our experience

The support I received from the assistant (Angelo) was really good. All of my questions were answered and I felt no pressure to purchase. The store manager (Slim) was also very helpful.

Friendly staff

Even though it was very busy in the store the assistant took the time to discuss the product and arrange delivery to suit my requirement. He informed me of options should there be a problem when the item is delivered. Overall I’m happy with the whole process.

Very knowledgable staff, recommended 3 mattresses that they thought would suit us then left us alone to lie on them and decide which one we wanted. Very efficient service.

Aman and Amanda were very friendly and very good knowledge of products.

Angelo was very knowledgeable. He gave us time and space to test out the mattresses before coming back to us to discuss what we had liked or didnt like, before offering us additional alternatives and leaving us again to talk and test them out , he was attentative but not to the point where we felt hasselled nd was there when we needed him . Angelo certainly hads the right balance if customer service helpful knowledgeable friendly kind and funny a great asset to your store. Store was clean well laid out and he explained the colour coding he even found a pillow similar to the one we have at home to test the mattresses. A great customer experience.

The friendly helpful staff (Angelo in particular) listened fully to our needs, gave us options to consider and very thorough advice to lead us to our final purchase.

Service and knowledge and friendliness of the gentlemen who served and assisted us.

We was highly satisfied with the service and the way they helped us to make a decision on what bed we wanted