Dreams - Wolverhampton

very welcoming very polite and help use to find a mattress to suit us

Would like delivery before Christmas

Staff friendly and helped us find the bed for my sons needs .

We found the delivery time scales were too long between purchase and receiving our product. There was not an extensive variety and quite expensive if you didnt want a basic bed.

Whilst there was no issue with the bed itself, I felt a further £39.99 for delivery plus an extra £6 if delivered on a Saturday together with £49.99 for assembling the item was rather extreme.

Disappointed at having to pay a fee (circa £80 combined) for both delivery of the new and collection of old mattress.

We had to wait some considerable time to be served due to the busy time of the day, no ones specific fault just not enough staff availability, then the customers who came in after us were served first, when we were served the whole process was smooth and handled in a professional way making the experience pleasant. The store manger was great as was the assistant, Slim and Jason.

Didn't find the members of staff very welcoming wasn't given much advice about the products just re read the plaques next to the item.

over a month to deliver and tok over 30 minutes to place order due to time it took for finance agreement to be approved

Although happy with the price of my item (£149) I did feel that the delivery charge and assembly charge ws a little excessive (£90) !