Dreams - York

clear signs when entering the store to use the hand sanitizer. Kirsten (the sales staff) asked us straight away if we needed any help or advice. We had our eye on a lovely bed for our new house. Karen was very helpful and patent when we went upstairs to have a final look at the bed. The process was very quick but informative. We liked the environment (not pushy sales people) that we went back in the next day to purchase two more beds and mattresses.

clear signs when entering the store to use the hand sanitizer. Kirsten (the sales staff) asked us straight away if we needed any help or advice. We had our eye on a lovely bed for our new house. Karen was very helpful and patent when we went upstairs to have a final look at the bed. The process was very quick but informative. We liked the environment (not pushy sales people) that we went back in the next day to purchase two more beds and mattresses.

clear signs when entering the store to use the hand sanitizer. Kirsten (the sales staff) asked us straight away if we needed any help or advice. We had our eye on a lovely bed for our new house. Karen was very helpful and patent when we went upstairs to have a final look at the bed. The process was very quick but informative. We liked the environment (not pushy sales people) that we went back in the next day to purchase two more beds and mattresses.

Chris was great. We saw him in store and then dealt with him again on the phone when we had decided to purchase the item

Chris was great. We saw him in store and then dealt with him again on the phone when we had decided to purchase the item

The sales assistant was very efficient and knew about the products, he was very personable and pleasant. Top Mark's .

The sales assistant was very efficient and knew about the products, he was very personable and pleasant. Top Mark's .

Chris/Nikki were both attentive during my visit. Chris’s welcome was friendly and inviting and asked if there was anything he could assist with which was great to see and I instantly felt welcome. As my son and I were deciding on a bed we were given plenty of time and wasn’t forced into buying anything. Another customer had Chris’s attention and so Nikki kindly approached us and made sure we were ok and helped make the transaction for Chris. I noticed the cleanliness of the team was of a high standard especially wiping down the card machine in between uses. One thing I did notice was the manager seemed slightly too relaxed when wearing his face mask (with his nose exposed from said mask, which defeats the object really, perhaps he hadn’t realised? but I feel it is something to be aware of), however everyone was very pleasant and I would recommend friends/family to purchase from this store.

Chris/Nikki were both attentive during my visit. Chris’s welcome was friendly and inviting and asked if there was anything he could assist with which was great to see and I instantly felt welcome. As my son and I were deciding on a bed we were given plenty of time and wasn’t forced into buying anything. Another customer had Chris’s attention and so Nikki kindly approached us and made sure we were ok and helped make the transaction for Chris. I noticed the cleanliness of the team was of a high standard especially wiping down the card machine in between uses. One thing I did notice was the manager seemed slightly too relaxed when wearing his face mask (with his nose exposed from said mask, which defeats the object really, perhaps he hadn’t realised? but I feel it is something to be aware of), however everyone was very pleasant and I would recommend friends/family to purchase from this store.

Chris/Nikki were both attentive during my visit. Chris’s welcome was friendly and inviting and asked if there was anything he could assist with which was great to see and I instantly felt welcome. As my son and I were deciding on a bed we were given plenty of time and wasn’t forced into buying anything. Another customer had Chris’s attention and so Nikki kindly approached us and made sure we were ok and helped make the transaction for Chris. I noticed the cleanliness of the team was of a high standard especially wiping down the card machine in between uses. One thing I did notice was the manager seemed slightly too relaxed when wearing his face mask (with his nose exposed from said mask, which defeats the object really, perhaps he hadn’t realised? but I feel it is something to be aware of), however everyone was very pleasant and I would recommend friends/family to purchase from this store.