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By Phelps | 7/6/2020
Very friendly staff as soon as we walked in, just left us to look around which was lovely, and when we needed help with what mattress we needed, the lady was very nice helped us work out which one was the best for us, showed us various ones and left us to to try them out, but she was always at hand when we needed her
By Phelps | 7/6/2020
Very friendly staff as soon as we walked in, just left us to look around which was lovely, and when we needed help with what mattress we needed, the lady was very nice helped us work out which one was the best for us, showed us various ones and left us to to try them out, but she was always at hand when we needed her
By Phelps | 7/6/2020
Very friendly staff as soon as we walked in, just left us to look around which was lovely, and when we needed help with what mattress we needed, the lady was very nice helped us work out which one was the best for us, showed us various ones and left us to to try them out, but she was always at hand when we needed her
By Rachael S | 7/6/2020
The customer service was excellent. After using the sleep tester thing the member of staff showed us to a few mattresses enabling us to find the ideal one for us. All 3 members of staff at clifton moor branch are a credit to your company they all interacted with us making our buying experience hassle free and easy we would recommend this branch to anyone we felt so welcome.
By T York | 7/6/2020
We were treated by an assistant called Nichola - she explained the social distancing process and we were happy we were able to be “fitted” for our new mattress. The device itself was excellent, and I feel confident in our purchase. Nichola asked us lots of questions to ensure she had established our needs correctly, again adding to our confidence in the purchase. We were asked what kind of pillows we prefer, and were able to try a few mattress before making our selection. Again feeling completely safe and responsible (it’s everybody’s duty to take care, not just the retailers).
By T York | 7/6/2020
We were treated by an assistant called Nichola - she explained the social distancing process and we were happy we were able to be “fitted” for our new mattress. The device itself was excellent, and I feel confident in our purchase. Nichola asked us lots of questions to ensure she had established our needs correctly, again adding to our confidence in the purchase. We were asked what kind of pillows we prefer, and were able to try a few mattress before making our selection. Again feeling completely safe and responsible (it’s everybody’s duty to take care, not just the retailers).
By Rachael S | 7/6/2020
The customer service was excellent. After using the sleep tester thing the member of staff showed us to a few mattresses enabling us to find the ideal one for us. All 3 members of staff at clifton moor branch are a credit to your company they all interacted with us making our buying experience hassle free and easy we would recommend this branch to anyone we felt so welcome.
By Jodie | 7/5/2020
Nicki at Dreams York was very friendly, helpful and knowledgeable about the products we were interested in and was the main reason we enjoyed our purchasing experience. She really understood our needs and was able to suggest other products we would like without making us feel pressured to buy. We also appreciated the COVID procedures put in place that made us feel very comfortable when testing out mattresses.
By Jodie | 7/5/2020
Nicki at Dreams York was very friendly, helpful and knowledgeable about the products we were interested in and was the main reason we enjoyed our purchasing experience. She really understood our needs and was able to suggest other products we would like without making us feel pressured to buy. We also appreciated the COVID procedures put in place that made us feel very comfortable when testing out mattresses.
By Jodie | 7/5/2020
Nicki at Dreams York was very friendly, helpful and knowledgeable about the products we were interested in and was the main reason we enjoyed our purchasing experience. She really understood our needs and was able to suggest other products we would like without making us feel pressured to buy. We also appreciated the COVID procedures put in place that made us feel very comfortable when testing out mattresses.
