Dreams - York

The assistant was friendly and knowledgable. Listened to our requests and understood our needs well.

The assistant was friendly and knowledgable. Listened to our requests and understood our needs well.

The assistant was friendly and knowledgable. Listened to our requests and understood our needs well.

Assistant was able to give information about the appropriate mattress for our needs. We were allowed enough time to explore the various options but was available when we needed advice and assistance.

Assistant was able to give information about the appropriate mattress for our needs. We were allowed enough time to explore the various options but was available when we needed advice and assistance.

Assistant was able to give information about the appropriate mattress for our needs. We were allowed enough time to explore the various options but was available when we needed advice and assistance.

Assistant was able to give information about the appropriate mattress for our needs. We were allowed enough time to explore the various options but was available when we needed advice and assistance.

I was met and greeted by Chris. He was extremely polite, friendly, knowledgeable and professional. He went through a whole range of options and gave me suggestions including trying out the SleepMatch bed. I was very indecisive but he was very patient and helpful throughout my initial visit. By the end of this first visit we drew up a "shortlist" for me to go away with before making a decision. I didn't return for over a week but Chris immediately remembered me and despite me losing my paperwork he accurately remembered the mattresses that where on my shortlist. On this second visit, which was less than an hour before the shop was due to close, Chris was equally attentive and friendly and good humoured. He respectfully apologised and explained when he had to attend to other customers (this was not a problem in the slightest). I finally decided on my mattress and divan option and Chris was helpful in making sure that these were in stock and available for the delivery date that I required. All in all, I couldn't have wished for a better person to guide me through the whole process. Chris is indeed a valuable asset to Dreams. And his advice and assistance was greatly appreciated.

I was met and greeted by Chris. He was extremely polite, friendly, knowledgeable and professional. He went through a whole range of options and gave me suggestions including trying out the SleepMatch bed. I was very indecisive but he was very patient and helpful throughout my initial visit. By the end of this first visit we drew up a "shortlist" for me to go away with before making a decision. I didn't return for over a week but Chris immediately remembered me and despite me losing my paperwork he accurately remembered the mattresses that where on my shortlist. On this second visit, which was less than an hour before the shop was due to close, Chris was equally attentive and friendly and good humoured. He respectfully apologised and explained when he had to attend to other customers (this was not a problem in the slightest). I finally decided on my mattress and divan option and Chris was helpful in making sure that these were in stock and available for the delivery date that I required. All in all, I couldn't have wished for a better person to guide me through the whole process. Chris is indeed a valuable asset to Dreams. And his advice and assistance was greatly appreciated.

I was met and greeted by Chris. He was extremely polite, friendly, knowledgeable and professional. He went through a whole range of options and gave me suggestions including trying out the SleepMatch bed. I was very indecisive but he was very patient and helpful throughout my initial visit. By the end of this first visit we drew up a "shortlist" for me to go away with before making a decision. I didn't return for over a week but Chris immediately remembered me and despite me losing my paperwork he accurately remembered the mattresses that where on my shortlist. On this second visit, which was less than an hour before the shop was due to close, Chris was equally attentive and friendly and good humoured. He respectfully apologised and explained when he had to attend to other customers (this was not a problem in the slightest). I finally decided on my mattress and divan option and Chris was helpful in making sure that these were in stock and available for the delivery date that I required. All in all, I couldn't have wished for a better person to guide me through the whole process. Chris is indeed a valuable asset to Dreams. And his advice and assistance was greatly appreciated.