Dreams - York

Everyone very helpful

Matt the sales person was awesome. He asked us what we were looking for and help us and the left us to browse having given his advice. No pressure but was there to help

Very friendly, helpful and informative staff

Very good customer service Great value for money

Staff very friendly and helpful, great advice on what we needed. Went in to buy a 2nd bed as happy with the first one (2 kids) dealt with the same person who remembered us.

Chis our sales assistant was incredibly helpful, courteous, knowledgeable and perhaps most importantly, patient - while we tried every mattress in the shop, and were distracted by our toddler who was exploring the shop! He was clear in the manner in which explained every element of the product, as well as the pricing sturture and finance agreement. A pleasure to deal with, and without his help we would have probably not placed an order today. Thank you Chris!

We entered the store, wet from the rain and with two young children (which always advertises chaos). After a few minutes of looking around, Nikki approached us. She was polite, respectful and very interested in what we had to say. She listened to what we needed, chatted with the kids and advised us on the best products. We wandered around for a while longer - even popping out to another store. When we came back, we only wanted to deal with Nikki as she had been so polite and interested. She was efficient with the order and explained everything to us so we were well informed.

I was dreading going mattress shopping and saw it as a chore and a stress with knowing or not knowing what to choose! The assistant Matt soon sorted that for me, put me on the bed machine, made a brew and made it so simple to choose. He wasn’t pushy, really friendly and more than happy to help!

Paul in sales at York was extremely courtious, knowledgeable, friendly and helpful.

The quality of purchase was good. The staff were very knowledgeable and could find right mattress to match my needs.