Dreams - York

Brilliant customer service from matt really help us fine what we needed, was very informative too. Would defiantly use Dreams again!

Ellie, who dealt with us seemed knowledgeable enough, which was useful. I would have liked more info re the choice of beds for people with bad back rather than just "try different ones and see which one you like"; because it takes more than 2 min on a bed to know if it'sa good one or not. other than than, she was very nice too.

The customer service from Ellie was excellent. She was friendly and helpful from the off, she made us a coffee (fantastic!!), was available when we needed her but also gave us the space we needed to explore the range of beds in our own time.

Ease of looking around and finding the right product, helpful and knowledgeable member of staff, quick and easy ordering process.

The bed i wanted was not in the store but a similiar one was in the showroom so they advised me on colour and material through other products and brought one up on the screen in store. Kirsten was extremely helpful and had great knowledge on the mattress and kept getting me to try various ones she thought might be for me after asking my requirements. The manager was also very attentive.

Very accommodating for my disabled father. Very friendly staff, we appreciated being offered a hot drink. A Also a very good range of beds on offer.

The lady that served us went above expectations to provide us with her advise and excellent customer service-she was extremely friendly and very knowledgeable.

Good price, very good service and friendliness

The assistant knew her products, where they were, took notice of my requirements, gave me plenty guidance and yet time to decide

we were welcomed into the store and asked our requirements. We were then shown the beds we were looking for which made it easier to choose