Dreams - York

Friendliness of staff.

The assistant gave straight forward advice and support very quickly. He understood our needs and assists us with a quick purchase.

It was an unpressurised approach which people expect from modern sales venues. Friendly, informative advice given over product we were looking at which helped to make up our minds. Good shopping experience.

My husband and I were looked after by Graham the store manager and we're absolutely delighted with his product knowledge, fantastic customer service and professional attitude. Members of his team also helped and despite only calling in for a quick look we left purchasing three new beds, headboards and even the extra insurance cover. We have already returned to the store to buy a bed settee simply because of Graham and his teams service. Graham is a credit to your company as are his team and we will be recommending Dreams to all our family and friends.

Friendly and efficient service.

Matthew, the guy who served us was extremely good and very attentive. He even made us a cup of coffee!

Very helpful assistant (Matt) explained in detail the significance of buying the right mattress for me and was a great help when choosing one. The whole experience in the store on cliffton Moore York was outstanding and have already recommended the store to a work colleague. The mattress was delivered yesterday 20th October and the delivery men were very polite and helpful too. All in all a very pleasant experience from start to finish

We were lucky enough to be served by a gentleman called Graham who was excellent!! He listened to our requirements and advised us accordingly, great product knowledge and with a caring considerate manner.

I was given the time to compare mattresses to enable me to compare different firmness and types and reach a decision I was happy with

The assistant was very helpful, patient and knowledgeable. Gave us time to fully consider our purchase without pressure.