Dreams - York

Delivery times are to long we have to wait a month before delivery not happy with that

We were highly satisfied with our visit & would recommend Dreams to friends & family

When i first went into store staff were lovely and helpful. I returned later to order my chosen bed and mattress but had to wait approx 10minutes for assistance in ordering as there were only two shop assistants. I could see however they were giving good friendly service to other shoppers

The experience was very positive, but did not exceed my expectations

Highly satisfied is a bit of a big ask and I feel only really applies if something amazing happened or the staff went above and beyond. I didn't really give them the chance to do that as I knew what I wanted and they were very helpful with this.

my experience was good but not amazing. The service I was given is what you should expect but not above and beyond.

We know what we required and you had it at the price that suited us

I was listened to very well. My needs were met to the best of the assistants ability. I was shown an assortment of beds in different price ranges and manufacturers. I was never rushed or under any pressure to make a purchase. The assistant was extremely pleasant and easy to deal with.

Because there would be no room for improvement!

Matthew, in the York store at Clifton moor is absolutely fantastic. He knows the product and he is very passionate about it, calm and funny. Terrific seller and listener as he tried to understand our needs and solve the logistic issue in space of our bedroom.