Big O Tires

Professional friendly service

every thing was done .droped off in after noon pick up in am on my way to work

I made an appt and got in the same week. Chris was very good about explaining about the situation in balancing my tires. It was a Friday they were very busy. They finished my truck I one hour as I waited. The price was good for me.

Ease of scheduling appointment - multiple times were available. Parts were in stock. Work was completed on time as stated.

Big O has always been highly professional and timely with all services provided

The mechanic came to me personally and told me that while they were balancing my tires that the spacers installed by the previous owner were not held on safely.

Earlier in the day I took my car elsewhere to get the oil changed. I had an appointment I was there almost 2 hours. When noticed it was no longer in the bay, I got up to inquire about my vehicle. They said the service was cancelled because the oil plug was too tight. They never communicated that to me when they found that. Instead I went to Big O, Chris checked me in right away said it would take a couple of hours and they would call when it was ready. It was ready when they promised and they had no issues and said the car was in great shape.

Mark crushed it again. Diagnosed my TPMS. Then swapped it out in a quick time frame. Thank You Mark. I will be coming back and recommending this shop to my friends and family.

Great Service!

Service representatives were friendly, knowledgeable and pleasant to deal with. I appreciate the honesty for what service needs to be completed at each visit and what can be completed at another time. Clean environment as well.