By Anonymous | 1/26/2024
easy appointment & drop off really good value trust
By Eric L. | 1/25/2024
Mark at the San Clemente Big O location has great attention to detail while servicing my Ford Raptor and Infinity G37. I look forwarded to bringing all my vehicles to get serviced at this location and will also recommend it to all my friends and family. Mark deserves to be recognized for a job well done, as it is hard to find customer service and attention to detail as good as his in employees in 2024. I look forward to my next visit at San Clemente Big O. Also I loved the stamped completion checklist with all my vehicles wheel torque specs and added quarts of oil and tire psi. Thanks Mark. Eric-
By Anonymous | 1/13/2024
Mark was able to fix my tire quickly. you have definitely earned a new customer!
By Surfer Reed | 12/30/2023
Ronald Bland was excellent. Quick service.
By Lisa W | 12/27/2023
Friendly, honest staff, location, prices explained well, warranty explained well.
By shidobear | 12/16/2023
After the seals were replaced there was an issue w/ the back brakes. I brought the vehicle back and the team worked on the issue until they found the problem and even though another part was needed, they did not charge me for it.
By jimbo boone | 12/14/2023
Timely service. Clear explanations.
By Glfchef | 12/7/2023
Service rep was super nice. He explained everything well. Got the job done quickly and professionally.
By TonyA | 12/2/2023
Always bring our vehicles here, friendly and honest.
By shidobear | 11/18/2023
I was told the tires would be at the store by 9 am so I made my appointment for that. The tires were not there. After 45 minutes I asked for a ride home and was told I would be called. After 4 hours,I called and was told it would be 45 minutes to an hour before done. Two and half hours later i called only to be told the number they had for me was wrong. I was frustrated because my phone number had not been updated from the time when I was there 2 weeks earlier, so they could not get ahold of me. They updated my phone number finally, so everything has been resolved. Thank you