Big O Tires

Price was a bit too much

I live in a different state now and took the vehicle in for urgent repairs during a visit. When I picked up the vehicle , the steering wheel was dirty from mechanic hands. The driver side footwell was dirty from mechanic’s feet. The steering wheel and the seat were moved for them to test drive it after repair and not returned to their original position.

I hade to wait 4 hours

Alignment not done

I don’t have a reason to put highly satisfied am I am just satisfied it takes a lot to be in the service industry. Better communication with the estimated cost would have been nice to know up front.

3 tires code date are 2020 that is over 3 years and too long. 1tire is good by 2023.

Good service

I had a eleven o'clock appointment they didn't even start working on my car till twelve thirty

I was satisfied with the service and price of what I had done there, I had previously had work done here and would come back

I’d appreciate if the staff payed more attention to documents (not losing them) and customer service was kinder towards folks like myself who don’t have much experience with cars. It would be greatly appreciated to double check some paper work with the mechanic that worked on my car.