By KB | 5/9/2024
The staff was very friendly. They turned on Bluey in the waiting room for my 5y.o. to watch. They ensured the bathroom was fully stocked for us. There was no pressure to do more work on my vehicle. They were easy to talk to. They got my vehicle done promptly. Everyone made sure to tell me to have a good day! Overall, it was a great experience!
By Heather J | 5/1/2024
Lawrence was very helpful, and my oil change was done quickly.
By KT | 4/5/2024
Staff is always nice and always does a great job
By Jerry | 3/15/2024
Very short wait time to speak with a rep. Very short wait time to receive service. Cost of service was excellent.
By Nicole M | 2/24/2024
I went in for a brake inspection. The associates were knowledgeable about the service and the warranty information. I just purchased my vehicle and it needed brake pads AND rotors replaced, so I wasn't happy with the situation, but the technicians made the experience as pleasant as it could be. Thank you.
By Jerry J | 1/9/2024
Issues were pointed out to me that I did not know. Too bad services are so expensive.
By Thad | 1/3/2024
Champ was great throughout experience
By CA | 12/15/2023
I was welcomed and felt the service was completed in a timely manner. The waiting room was clean and warm. Appreciated the manager finding me a coupon since I had not found one online. Previous oil changes and tire purchase had provided the same level of satisfaction
By ConnorP | 12/7/2023
Free tire patch, pretty quick and well communicated. Friendly staff.
By Fransha Russ | 11/10/2023
I was satisfied my service because I came in for a oil change and got that along with how great community service and the timing was awesome and I definitely will be returning again for future services from Big O tires