Big O Tires

Wait time was a little bit longer than expected but overall I guess it was necessary for the service of getting new tires

You guys are amazing but your location is too far from my home. But I recommend y’all to all my friends in that area.

Always satisfied

Remember what services the customer requested and complete those services.

I had to wait over 4 hours and I had an appointment. When you have taken the time to schedule an appointment you should be moved to the front of the line, not the back of the line.

Make sure your tire techs clean up after themselves. My vehicle was dirty when I went to drive off after completion. Also, it seems that they lack experience and good customer service.

Customer service and what services they were doing after I set appointment online also they removed and lost one my center wheel caps to my car And couldn’t find it bad service just for 2 new tires

The person behind the counter didn't acknowledge anyone coming into the shop until he was dealing with them directly, when the counter person went to hand out a work order, he had to go to the parking lot and wake the service tech up. Was told it would be about an hour to check my tires for any kind of air leak ( dash light was on for low tire pressure). Once the tech that worked on my vehicle started, he was very pleasant and communicated everything he was doing, at least you had one employee that seemed to care about the customers coming in.

The pricing was very scketchy and I feel like my coupon was not honored. Also, the rep advised not to rotate the tires which I agreed to but they did anyway and the tire pressures are all different now. I will NEVER come back.

Takes way too long for a basic oil change. And there was not even a car in the bay also store seems really dirty And trashy just real disappointed manager was very friendly though