Pandora Jewelry

We felt the associate was rushing us to close the deal. During which we were trying to understand what the meaning behind the product (Genie Charm) was. She did not give us enough time to research about the product and charged us before we could find out the meaning.

My boyfriend and I arrived to buy a promise ring and we were not even acknowledged by any of the associates, I get that you are a little busy but not even a greeting did we get. It took them several minutes to finally ask if someone needed assistance after waiting and an associate looking at us and walking away to another couple who arrived after us. We knew what we wanted so our process was quick and once checking out, I believe the one in charge made a remark to an associate and went back in forth, I felt uncomfortable and second hand embarrassment because it happened in between checking us out, I wish people who apply to work with customers actually had amazing customer service.

Anissa leaves, ignores us, does not want to give us the tickets and goes to a private office they have in the boutique; and leaves me, my sister and my dad arguing on the phone with Jassmine. I explain to Jassmine that she is not doing me any favors and that she should check her cameras to see how I and my family have been treated at the boutique; that she should understand my anger. And he starts to tell me that I am disrespecting him too and that if I have to make a report that I should do it, that he will not proceed. I ask you to please check the boutique's cameras, the conversations on the boutique's phone because all this is recorded there, I tried to record Alissa's faces and dealings; and Jassmine by call threatened that it was illegal and I could not do that because they could proceed legally against me.

The person who helped me did not know anything about pandora. She was not providing more options for me. The manager was no help at all because she rushed my purchase. I felt rushed and uncomfortable there.