Midas

We ran into a problem and they went beyond to correct the problem that was at hand so I can't complain and I will be back because they handled the situation in a fashionable respected responsible to the situation. Thank you very much.

Because the same mechanic works on my car and communicates well.

The customer service person at the counter was extremely friendly and explained all the details of the oil change. great customer service at the Midas in Brockville

We were new customers... when we called to make the appointment Sherry was quick to realize we needed assistance quickly and schedualed us accordingly. We needed new tires, they were ordered and delivered shortly after our arrival... as we were having the brakes changed it was not an issue. We were informed of the progress and the changes being done on a regular basis. It would of been nice to have coffee or tea or water available to the clients on the premises in lieu of going out to get it. Other than that we were totally pleased with the everything.

I was taken home and then picked up when the service was completed.

It was great to see that Sherry has returned. She is always very pleasant to and knowledgeable about her position. She has customer care perfected. savannah was on duty as well. She is another gem.

Savannah was lovely to speak to upon coming in. Sherry was great to book the service call with and Cory went above and beyond to try to diagnose a problem with my air that wouldn't occur in front of him.

PJ was very helpful, informative, professional and easy to talk to. He made sure I understood all of the work that had to be done and how much it would cost. The labour and cost of parts was reasonably priced. Overall great customer service and I would highly recommend this Brockville location to anyone.

all the mechanics were very honest and they showed you what was wrong how it could be fixed and truthfully was honest with everything down to the smallest detail and told you what should be fixed now and what could wait a little bit till the person had money to repair it

Always friendly & find there work is excellent & always check with me before they do any work. I know they do the repairs and feel safe in my vehicle after it is fixed