Big O Tires

friendly, competent workers

Alignment process was misleading. I guess the key word is an Alignment check, nothing else. An Alignment adjustment is extra

Seems like the prices are a little on the higher side.

I was very highly satisfied.

I was very disappointed that Big O Tires has decided to use Comenity Bank for their financing partner. I can get approved for a loan to buy an entire car the same day but it took Comenity Bank 7-10 days to respond back to my stepson with a rejection letter for him to buy tires. That's beyond ridiculous in the year 2023 to wait for something like that. I would like to see you drop Comenity Bank and use someone that operates better than them.

Pricing was crazy!

Big O is a place I take all my vehicles to be serviced, they have always treat me well, specially the North Ogden Staff is very attentive and kind.

Dropped off for rotation and balance without an appointment. They said they would call when it was done and it would likely take 2 hours. I never got a phone call, so I stopped in at 4 hours and my car was sitting completed but I never got a call.

My tires had very uneven wear, and i purchased new tires fully expecting to get an alignment as well. Never before have i bought tires and not had an alignment brought up. Of all the times, this one i would have expected the most, just didn't even consider that it wouldn't be done.

We came in to purchase tires. I would have like to have seen the quotes for the different tires, instead of just being talked to about them. Seeing the numbers helps me understand quicker.