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By Brandon T | 8/17/2023
We had brakes put on the van, less than 2 months the rotors and pads failed again. This shows me that Midas is using very poor quality parts that will for sure to fail again and again. They are being replaced this time under warranty but I fear that they will fail again soon and then I will not be under warranty for the next repair. Cannot recommend anyone to a company that uses this kind of quality parts, my family is my first priority and putting them at harm means you failed.
By Michael C | 7/15/2023
Made an 0730 appointment for oil change. It is a new location so there was a coupon for 39.99 oil change with tire rotation. Was there on time for the 0730 appointment but so were 5 other customers. It quickly became apparent that there were only 3-4 people working (including desk). What baffles me is why they allow 6 appointments at that time if there are not enough employees to cover it. The desk guy didn’t say much. All he did was vape at the front desk and would disappear often and when coming back inside from the service area, he would blow out the vape. What also gets me is when I asked for the tire rotation as advertised in the coupon, they said they only rotate them if they need. How are they to make that decision?! How do they know how many miles they have on them to make that decision?! After 1.75 hours, I asked for my keys and left. Won’t ever go back. Put my bad experience on social media. What a time wasting disappointment.
By Charlie T | 5/20/2023
Be honest, during the tire rotation they told me I needed rear brakes. That they very low and will be needed soon. I let the tech talk, cause I just replaced rear brakes and rotors late last year in October of 2022. When I asked him what the measurements where he got very quite and then I asked to see the measurements with a light which he didn't even have on him. Once I said I'll use my light on my cell phone he changed opinions real quick about my brake pad measurements. Very dishonest very shady, I was expecting an up sell maybe filters or flushes. Nope he went right for a brake job not happy at all
