Big O Tires

The whole process was. Handled in a professional manner with being a new local startup in Sevierville. As a business owner myself I know it’s hard to find good employees that take pride in their work. Good luck 👍

Big O Tires made an oil change very easy! I wasn’t sure if I needed an appointment, but I was happy to be taken in as a walk in.

Hands down one of the best experiences I’ve had when it comes too automotive issues. They fixed my tires lighting quick and we’re extremely friendly in the process. I can’t recommend them enough. Sean is a fantastic manager and I will be taking my entire fleet for many years to come. They’ve earned my business. ~AJ Azpurua

friendly staff

Upon driving away the tech indicated the "low tire pressure" message would stop after driving--it never did. Ultimately I performed a TPMS (tire pressure monitoring system) recalibration to stop the warning message. Youtube helped me. Big O Tires should have known or suggested the recalibration was necessary.

The info on the web site doesn't come close to what is available at the dealer I went to. The web site information was wrong, misleading and false. The staff and service at the shop was excellent and they were very helpful. I do not live near the area and there are no shops near me so I can't recommend them to anyone and or be a return customer.

Paid $65.00 to have tires rotated and a screw removed from a tire. Most places that would be free or 1/2 that price. Will not be back..

Nothing was over the top, I got the service I as a paying customer should have gotten.

The alignment system could not align my older truck.

I had to wait an extra day for the tires to be ordered which interfered with something I had to do the next day. It took a little longer than I expected.