Big O Tires

Initially went in for a wheel alignment due to hard right pull. Was completed on 3/19/24 told alignment was good. Returned 2 days later as same issue of hard right pull that was supposed to be fixed on previous visit. Did another alignment and corrected what was supposedly fixed on previous visit. I’m still having the same issue as previous. After 2 attempts to fix I’m left wondering what is wrong with the alignment. Unsure if I should return for a third attempt. Approaching 30 days since last serviced.

This was my first time using this chain and I was happy with the convenience and the customer service was friendly.

Treat your customers...especially women with respect not cussing them..I will bad mouth this place anytime I get the opportunity..the manager should have been fired on the spot

When the mechanic smashes your mirror, instead of taking the $100 tip tell the customer that he smashed your mirror! Take your time and don’t be in a rush!

The tech drained the transmisson instead of the oil and then overfilled the oil. I drove about 2 blocks and the transmission warning lights came on and the car was shutting down. They fixed the problem but they should have caught the problem before I left. Hopefully no damage was done to a new car with 5,000 miles on it. I got everything in writing before I left, just in case of a future problem. I did not get a refund , all I received was an apology.

Nothing!

The price of a basic oil change was outrageous I spent 129 bucks on it and the guy doing my tire rotation seemed as if he was struggling to use a battery operated impact gun took almost 45 mins to do a basic oil change and tire rotation