Big O Tires

I picked up a screw in one of my rear tires that was almost worn orn out. Since the tire was not fixable, I ordered 2 new tires. I dropped the car off a couple of hours later, the new tires were installed while I was away from the store and I paid by credit card over the phone. I picked up the car after closing. All in all, a possible flat was turned into an easy experience with very little disruption to my day. Good Job!

They were fast and efficient and very friendly

Everyone is very friendly and helpful

They fixed a tire leak on tires I bought there for free.

Great spot

I have shopped at this location for almost 25 years and it consistently provides excellent service. The person who helped me this time was friendly, fast and professional.

I've been coming to Big O in Lafayette for over 15 years and we've been servicing all our cars here: Honda, Mazda, Toyota, BMW. The guys are real pros: friendly, straight forward and efficient. What else would one wish for?

Everything went exactly as it should have, from scheduling the appointment to the punctuality of the completion. Actually better than expected, as a better tire had just become available and was seamlessly substituted for what I had initially planned to install.

Had a flat due to an embedded rock. Called Big-O. They accommodated me immediately and said they could service the wheel today. I brought the tire down and they said they had a replacement in stock and would have it ready in the afternoon. They called back almost immediately to say the new tire was ready for pickup. Great, accurate, prompt service. I'm glad I could rely on Big-O today.

Friendly, knowledgeable, honest people!