Big O Tires

Slightly long wait for completion of service

My only issue was the price of the oil change this visit. I had Big O change the oil in another car just a couple of months ago. On this visit, the price had increased about 30%.

Cost of tires was higher than last time

Honestly, everything was great it is just a massive hit for me to pay $1188.66. So that is the only reason why I put down dissatisfied with price. It could even be a good price if compared with another place, IDK but Big O is great and I have been and always will be a dedicated customer since I turned 16 until I die.

The availability of EV tires I needed.

I like this location for purchase and service of tires but this visit took much longer (1 hour) than expected for oil change and tire rotation. In addition, it is a cold winter day and the waiting area was not warm temperature so I was uncomfortable waiting this time.

Timely, efficient friendly and always get great service

A bit vague

Chris was very helpful, clear, patient and accommodating!

The price charged for the service seemed to be high.