Midas

I know that my car takes extra oil and a higher priced filter. Usually I just get a service fee. The additional price I was charged was like paying for a second oil change.

I came in for the $39 synthetic oil change, after add on dees I paid $70 for the oil change. I can go anywhere for a $70 oil change.

It took over 2 hours to get my oil changed and the young lady was very condescending. She believes just reiterating the process and stating “you have to wait like everyone else” helps. It be great if you told people up front the time range you will wait and maybe drop them off at home or mall.

To get a oil change my appointment time was 8:30 I didn't leave till almost 11 because of who knows what. There is no reason a oil change takes that amount of time and when it's an appointment

Absolutely nothing, I received exceptional service! I will return and also recommend service at this location. It was the little things like an appointment calendar being sent via email and the great customer service both over the phone and in person that did it for me! Thx you!

Either don’t charge so much or add a little coolant instead of just saying your coolant is low. It’s called preventative maintenance for a reason

Next time have integrity about what’s actually wrong with people’s car, instead of trying to make things up & scam. Upon getting a second inspection majority of what was stated was wrong & the price I was quoted was ridiculous. & you wonder why it’s a high turnover. It’s because you all are rotten from the inside out. Dishonest business practices won’t attract good workers.

Improve customer service and also the bathroom was dirty.. the place didn’t look welcoming when the lights were off in the building. I was wondering if the electric was paid. Plus giving me back my car. They left my car running for a long while. While talking to the front desk lady who was not welcoming or professional….

Arrived at 9am and waited 3 hours for an oil change. The girl at the counter put too much pressure on trying to upsell me on other services. I appreciate the information but no means no. She also wasn’t very attentive as she was busy multitasking .

My brake oil was almost empty and brake light had came on which I had mentioned the representative while turning in my car for service. When the car was returned and left I found out the brake oil was never filled up.