By Sue W | 3/23/2024
We were visiting from Texas and my vehicles battery dies. After having it jumped we made the trek to an auto parts store, which was no help at all. We called a few garages and they recommended Big O! Brian was so nice on the phone. Very willing to help and look at my vehicle and its battery. After being told by the auto parts store my battery was dead, he said he was very willing to look at it and to come on in! He was kind, patient and so helpful. He took the car immediately and into garage to test the battery and found that it was fine!!! Not dead or bad as we were told. It took no more than 20 minutes. He was amazing and very empathetic to our situation because we were heading home the next day. By far one of the best experiences I have ever had! Great store and great employee in Brian! Thank you!
By abrightone | 3/18/2024
Very friendly, professional and helpful. Thank you
By Steverino | 3/16/2024
Fast, helpful
By Patty Coyote | 3/13/2024
Appt time honored. Questions answered with courtesy. I experienced excellent customer service. I used a discount from online. It was honored. Waiting area was pleasant. Water, tea & coffee available. Restroom was clean.
By Grandma B | 3/4/2024
The service was fast, reasonable, and pleasant. The staff were friendly, polite, and helpful.
By H Ball | 3/4/2024
This is a new ownership, and I wasn’t sure if I would be as satisfied as I was with the previous business. However, I learned that the mechanics and customer service personnel still remain from the previous business, which is comforting.
By RW27 | 3/2/2024
Location. Warranty
By Alan W | 2/27/2024
They had the tpms senors on hand and fast service I always liked big o glad they are back in heber
By Joshua O. | 2/16/2024
Customer service was friendly and they were able to get me in quick. I felt respected when I dropped my truck off and when I picked it up.
By Sarah P | 2/14/2024
The people there were friendly, helpful and professional. They helped us right away knowing we needed the vehicle that afternoon for an important transport.