Hand and Stone

I was satisfied overall with the whole experience but I recommend a better oil used with nicer smell for the massage, better lighting ambience in the massage room and less noise outside of massage room

Per visit cost has risen by ~60% in the last year to 1.5 years

Don’t like the location

Dealing with this second time experience under new management, I wasn’t told that my person was not there, but was giving someone else. I like to be kept informed so I will be prepared once I get there.

It was good,I liked the massage therapist and her care in tending to my problem areas and ensuring I was comfortable with the pressure. She is also the first to point out a.panic button and make sure I felt safe (though I've never felt unsafe in your facilities.) The room was a bit chilly though.

The receptionist was very aloof nat at all friendly , the therapist jessica was warm ,friendly and did a outstanding job

Receptionist was aloof and not at all friendly , she made me feel like she was annoyed by my presence

I was expecting more pressure at this massage session. In the room next to us, there was loud talking and laughing that didn't help me fully relax.

I'm no longer able to use my points towards a 90 mi ute massage.They don't do 2 hours massages so in order to get a l9nger than 1 hour I have to pay out of pocket when I have ample points to use.Im considering canceling

The points system has changed from the Massage green structure where I am now charged for extra items I want aware I was using and I cannot opt for 90 minute massages anymore with my points.