Hand and Stone

The staff was friendly and able to make a connect. The setting was comfortable, relaxing and safe. The esthetician was knowledgeable, gentle and not pushy at all for upgrading or buying products.

As this is a brand-new location. The excitement and learning curve is still to be in consideration while evaluating this store. But everyone made me feel welcome. All are eager to learn and provide their very best.

The massage therapist was extremely accommodating and knowledgeable. She focused on the areas that needed most attention (as described by me). The pressure applied was on point. Also in general the staff at the Woodlawn location are very friendly and welcoming. Their demeanor and knowledge creates an inviting environment from the start to the finish of your visit. Will be returning for sure.

I want to say that the experience was lovely, the ladies were lovely, but my expectations weee a bit higher. The “foot massage “ was basically someone wrapping my feet in a warm towel, and then putting some form of lotion on it. There was no massage at all. I was a bit disappointed to be honest. I want only to help this place excel and learn and grow as a new business, which is why I’m answering honestly. I would want the same feedback to make me a stronger clinician.

I was hoping to have more direct treatment to help resolve my sinus congestion

Felt pressured to reveal how much I wanted to tip at the counter to receptionist instead of just on machine