Dreams - Abingdon

We were given plenty of advice and time to mull things over - there is plenty of choice and there were some good offers on too. Charli was very helpful and informative, she also dealt with us swiftly and explained everything to us. She was great.

We visited the Abingdon store and John who dealt with our requirements treated us like family, his knowledge was second to none. He offered us beverages even the bottle of water I had was offered at cold or room temperature. The store was spotlessly clean. We wanted a ottoman bed which John demonstrated to us, after choosing a bed we needed a mattress so we’re taken to the mattress test machine, We felt a little anxious about taking the test but John made this a relaxed experience. After the test we were shown the mattresses once we had chosen the ordering & paying process was easy. It’s not every day of the week that you buy a new bed but our overall experience was fantastic.

The service was excellent and the staff very knowledgeable.

Friendly, knowledgeable and very helpful assistant.

Charlie was absolutely brilliant. She was efficient and had great product knowledge

I took my 87 year old very hard of hearing neighbour to buy a new mattress. Claire greeted us at the door and asked what we were looking for and how she could help. She then showed us three mattresses that fit the bill. She offered the old lady a pillow to make her more comfortable while she tried the mattresses and was careful to explain everything from the price, to protection and delivery. I was really happy that it could be delivered in just a few days. Also really happy that you would take the old one away. Claire even gave us a special bag to put the old one in. Claire went out of her way to be king to my neighbour and even offered us both a cup of coffee . She made the shopping trip very nice for my neighbour who doesn’t get out much and didn’t know what to expect. She was really taken aback how important Claire made her feel. On the way home she was telling me that she was going to call her friend and persuade her to get a new mattress as well. My neighbour is really looking forward to getting her new mattress

Found what we wanted really quickly, it is being delivered really quickly, and Hannah was a nice helpful girl

A friendly greeting as we entered store and great advice about the sort of mattress would best suit myself and partner. We were then shown mattresses recommended and we also advised about what pillows would suit our sleeping needs. We were provided with refreshments whilst we were left to independently try out mattresses and look at bed frames. The finance for our chosen products was a quick process and the delivery time for our bed worked well with our time frame. A friendly, knowledgeable and efficient service again as I’ve purchased several beds from this branch before.

The assistant was friendly, attentive, knowledgeable and very helpful

The staff were very friendly and listened to our needs before taking us round to have a look. When we had a look they explained the options available with each bed that caught our eye.