Dreams - High Wycombe

The dreams bed colleague who served me put my order on the computer twice and lost it both times. He also mentioned that he would add the dimensions to my quote but forgot. I then asked do you do NHS discount (as with how busy we have been at work I have been unable to get to a showroom) and he said yes. However when I rang later to book the bed he said this offer was no longer viable as of yesterday. I felt like this should have been honoured and for future clients not offered (the removal of this offer should have been taught to all salesmen the day it happened). It came across really unprofessional.

I was happy with my experience at dream store sales person was very helpful and polite and I got what I wanted and more then I expected

I was happy with my experience at dream store sales person was very helpful and polite and I got what I wanted and more then I expected

I was happy with my experience at dream store sales person was very helpful and polite and I got what I wanted and more then I expected

I was happy with my experience at dream store sales person was very helpful and polite and I got what I wanted and more then I expected

The delivery time let it all down

The delivery time let it all down

Long delivery times

Long delivery times

I would have been highly satisfied had I not been told by text that the old mattress could not be collected after all after making arrangements for this