Shari's

The fish soup was not hot, the quiche was cold. The banana cream pie had brown bannanas and very fake filling or immigration box mix.

Not greeted when I entered and had to wait quite a while before I was seated Staff were visiting among themselves and I could hear and see them There were very few customers in the restaurant so it is not like they were busy Caesar Salad was limp Not asked if I wanted a desert/not asked how the meal was waiter was not present/I asked another waiter for some pie Had to wait to pay, was not asked if I was satisfied by my original waiter Not a good dining experience...I am not one to complain but thought I should do so in this case. Thank you--

The food was undercooked. Waitresses fail to serve food that we ordered in its completeness, forgot our salad and our appetizer.. Had to send food back to be cooked all the way. Took too long to bus our tables did not refill our drinks.

Meat lover skylight had very little tiny pieces of meat in it. Toast was cold with unmelted butter on it. Asked for new toast took 15 minutes tasted like it was thrown on the grill.

They didn't have all the flatware. We did not receive any knives. Were told that the dishwasher had an unexpected grocery delivery and had to deal with that. I don't know why the waitstaff couldn't hand wash a couple knives or bring us plastic ware. The table in from of us completely just walked out. This location has been going down hill more and more. I've also complained to Shari's HQ about the filth on some of the head rests which after many months remains as is. -- Seems like you were understaffed, but there were not many customers at the time. I do have photos of me using my dirty fork to spread the jam on the toast and more pics of the uncleanliness. -- On my way out, I noticed knives on some of the tables in other section.

Ordered the prime rib stroganoff and the meat was gristly and the sauce/gravy was left off. Ordered the ham dinner and the ham was very fatty, the mashed potatoes were cold and the "fresh Willamette valley" vegetables were obviously frozen and were rubbery. Our server took the stroganoff back to have gravy added and brought a new dish of potatoes. She tried and we appreciate her effort to fix the really crappy meals. We eat a Shari's about 5 or 6 times a year. This meal was not up to the usual standards. My name is Dayle, and I DO NOT like the taste!!

Badly understaffed. Slow service. 3 phone calls were ignored because nobody at the front desk to answer calls. People waiting in line because nobody ringing up orders. There should be someone at the front desk at all times. We needed steak knives for the bruschetta rather than the butter knives that were given.

Food took too long to be delivered, the wild salmon was overdone and dry, the rice pilaf was dry and the salads were skimpy -1 grape tomato. The Prime Rib stroganoff was warm only. Our server was nice and pleasant but we heard a different server tell the table behind us when she delivered something to them "sorry bout that". Totally unacceptable to us and without meaning!

All i wanted & ordered was a grilled cheese with spinach and a chocolate shake for my grandson and I. She did not bring any water until I asked. The waitress brought me a Parmesan crusted grilled cheese, which I had had the last time I was there & it was gross. She told me that is the only grilled cheese on the adult menu - which is not true - & that I need to specify that when I order. I just ordered a grilled cheese. How plain is that? Then - - it took like 15 minutes to receive my replacement. Both my grandson's sandwich & mine were not put together properly & the chocolate shake, which I had asked for when we got our order, was late & runny. I've had this waitress before so this isn't the 1st time I've had poor service. Just the 1st time I've complained about her. Also-there was no papertowel in the bathroom. Brought it to another's attention. Before we left, went back in to wash up & still not towels. Woman told me the janitor was on lunch. COME ON! There's no towels!

The food especially the pork ribs and the overcook chicken not very tastefull. will not order this dish again. I'm very surprised this order is being served. All the other dishes that we have eaten there especially the pies are tastey