Shari's

The supervisor was lovely however my waitress was very inattentive. The restaurant is slow and my waitress was nowhere to be seen for over 15 minutes. I ordered ranch to dip fries and wings in. I needed more. Also while waiting to be seated I waited in doorway while 3 staff members visited each other for 3 or 4 minutes ignoring my presence. Supervisor took my order, brought me drink and noticed me needing something and brought me ranch. Waitress brought food and slipped bill on table unnoticed by me.

I ordered a Ceasars salad with my lunch. The lettuce was wilted and some of it was decomposing. Many pieces of lettuce were browning. I would suggest making up the lettuce and put the dressing on just before serving. Very dissapointed.

Joanne took our drink order, but forgot what we ordered and had to ask again; took too long to receive our beverages. Finally ordered our meals (3) and took way too long to receive our food--this location is notoriously SLOW and DISORGANIZED. Can't the cook prepare more than one meal at a time? Manager is never present to take up the slack (seat diners, cashier duties). My husband ordered a bowl of soup and received a cup.

waiter named Brian would not serve us the prime rib as we wanted it. He also kept trying to talk us out of ordering what we wanted. We almost got up and left! This waiter needs to be trained to simply take the order and serve his customers. We have been coming to this Shari's for years and never had this kind of treatment. Same person was at the register at check-out and we had an argument there also over our Shari's card. He said we had no points and we actually had 44 when it was checked correctly.

First of all, I ordered Baby-back ribs, and for the 2nd straight Sunday, they were out by 5 PM. It took 40 minutes from the time we ordered to the time we got our food. Other customers came in after us and ate before us an left. Food was luke-warm to cold. Order came out in pieces. Sandwich but no fries. Simple ham and eggs took for ever to arrive and the potato patties were cold, soggy, and full of oil. We ordered Key Lime pie and were told they were out, even though there was big sign on the wall that advertised Key Lime Pie. I eat at Shari's regularly, and this was the worst meal I have ever had!!

The manager cooked my food and did not make the eggs correct twice. So my server was not treated good and she Julie was an excellent waitress. We come here all the time and this time my food wasn't prepared fresh and hot. I asked to speak with the manager but she was cooking. Otherwise everything else was fine.

I was greeted and seated fairly quickly. However it was forever for me receive water or for someone to acknowledge me once I was seated. I took even longer for me to order. People in other sections who arrived after me were greeted quicker, Received water and food before me. The restaurant was busy but not full. On Sundays it's to be expected that servers are working hard. However no water or acknowledgment seems like the basics were thrown out the window. Also, i was hoping could have helped me find the beat menu ootion on the menu. I had questions. Once I rechoed food, it was tasty. Thanks

The restaurant wasn't busy and it took to long for my order, I was at the point of asking what is taking so long but it arrived. When it came it was missing the sauce on the hamburger and the fries were cold. I always go to this Shari's every week as a treat to myself for the end of a work week. I've been going once a week for a year but after this experience I'm just about tempted to go to another Shari's closer to my home. But I really like the waitresses that are there, Jeannie, Julie, Olivia and Erin. So we'll see how it is next time.

Ordered sauteed mushrooms, never got them. mashed potatoes and vegetables were not warm when I was served them. soup was microwaved so it was too hot. almost empty restaurant. just moved into the area need to find other late night dining establishments. Very disappointed here.

First off we ordered two coffees but only got 1. When our food was delivered it was dropped off and she took off, never asked if we needed condiments. I had to get up and find someone to get Tabasco. We never had anyone check on us or bring a refill of coffee. We have never had this kind of service.