Hand and Stone

1590 ratings
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Location

1425 Locust Street,
Philadelphia, PA 19102

StuG

By StuG | 7/6/2019

I was pretty satisfied, no complaints

Fresh start

By Fresh start | 6/26/2019

The experience was great. I feel like I can use a last minute deal and save 10 to 15 per visit for the same service

Anonymous

By Anonymous | 6/25/2019

Highly satisfied would mean it exceeded by expectations. This met my expectations so I was satisfied.

Anonymous

By Anonymous | 5/19/2019

I was disappointed that since another appointment ran late, my appointment was cut short to make up time.

Anonymous

By Anonymous | 5/19/2019

Facialist sat doing nothing for a lot of my session

Anonymous

By Anonymous | 4/25/2019

I was satisfied with my services. Even the fire alarm issue was handled well. Continued my facial after we were allowed back in the facility.

Anonymous

By Anonymous | 4/23/2019

I was annoyed that I had to reschedule because I did not realize I would have to see a specialist because I had lymph nodes removed. Once I was finally seen, the massage therapist was unconcerned about my lymph nodes because the removed ones were in my abdomen and not an issue. Which I had tried to tell the receptionist in the first place! Also: There is a very generic feel to the center. I think people feel a bit too much like a widget than a person. But I really liked my therapist and will return at least once more to see if she can continue to offset the generic feel of the place.

Anonymous

By Anonymous | 4/19/2019

I have had more high end massages and while this one was perfectly nice I preferred the other massage more. I will try the deep tissue massage next time and will be better able to compare.

dieseldog

By dieseldog | 3/29/2019

My last facial was more talk; I feel the 'facial' part was not completed to my satisfaction. I will stick with my first facialist; as I was highly satisfied.

Christine

By Christine | 3/28/2019

The most recent massage I had by Kyisha was fantastic, she paid excellent attention to the problem areas we discussed prior to the session and I felt great when I left. I walked in thinking that it was going to be time to cancel my membership because I have difficulty going with monthly frequency and on my last visit was underwhelmed with the massage. Also, it's frustrating that it I want anything additional, I can't use a portion of a visit I've already paid for to cover it without losing the balance. I will come back for Kyisha and recommend her personally to friends.