Hand and Stone

1519 ratings
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Location

5213 Kelvin Drive,
Houston, TX 77005

Anonymous

By Anonymous | 11/24/2024

Meaghan always does a fabulous job and it's only for her that I keep my membership. Front desk staff is always new and knows next to nothing of the rewards program, how long I've been a member or is completely inaudible when talking. Once the front desk staff started rotating this frequently my credit card got billed for other people's service and products and it was a hassle to sort that out. The reception feels empty & sterile vs welcoming. Chairs are uncomfortable. Samples should be given every single time and I should not have to ask for this .. it's the reason why I'm shopping at dermalogica.com.

Anonymous

By Anonymous | 11/10/2024

Megan is the best

Anonymous

By Anonymous | 10/23/2024

Meagan is GREAT! I only come to this location because of Meagan. Please make sure she stays at this location. Front desk receptionist was very nice and polite. She was unable to answer though if my points are redeemable for products, or only redeemable for services. Billing and check out took longer than usual, the billing had to be corrected a few times, due to giving me the wrong total, but I am not mad about it, she is new, but maybe could use more training.

Anonymous

By Anonymous | 10/15/2024

Natalia was amazing

Anonymous

By Anonymous | 10/8/2024

April's massage abilities and knowledge of areas of my body that needed to be worked on was superb

Anonymous

By Anonymous | 9/30/2024

The staff was very knowledgeable and friendly.it was very clean and inviting. Will definitely be coming back.

Anonymous

By Anonymous | 9/28/2024

I don’t live here-just visiting, but loved it!

MichaelFW

By MichaelFW | 9/24/2024

April Hicks is an amazing massage therapist. She knows what my body needs better than I do. I'm 79 years old and my little aches and pains always improve with one of her massages. I recommend her highly for any employee incentive program, bonus, or raise that you may offer.

Ynvme

By Ynvme | 9/20/2024

Katie was my massage therapist. She asked if there were any specific areas i wanted her to focus on. She also made me feel very comfortable during my massage. She asked if the pressure was ok and proceeded accordingly

Anonymous

By Anonymous | 9/17/2024

Knowledgeable therapist, sanitation, staff