Hand and Stone

The massage therapist believed in giving attention to my arm/hands, and legs/feet even though I only wanted focus on my back, shoulders, and neck. I understand he believed he was doing what was best in his opinion.

As always, Joanna did an awesome job making me feel relaxed. Her knowledge and recommendations are always on point.

My daughter was with me and given minifacial. Thought price of $40 was high and she said they didn't do extractions during minifacial, which is actually what I wanted for 21 year old. Didn't know until after. Don't think extractions 'cost' anything so think it should be part of it, if wanted.

I asked for trigger point and specified 2 areas, but the therapist spent most of the massage on my back and it felt like a nice Swedish massage.

I am satisfied

Therapist should give little more time

I was satisfied. Not highly. Just satisfied. Nothing wrong with being satisfied

Only drawback is the reception ambiance and that there isn’t a spot to sit quietly with ambient lighting post massage to shift gears into day to day time vs. massage time.

I am frustrated that I cannot split a package and add it to another to have an 80 minute massage. Instead, I either pay out of pocket for the additional time or have to use an “upgrade” that I don’t want.

A situation has occurred a few times now where the esthetician offers services that I am unaware cost more money. For examples - my last facial was amazing- I wanted a microdermabrasion for $20 extra. She then suggested a “multivitamin mask” - I thought sounds good! Then I check out and learn that the cost was an additional $60 because I got microdermabrasion AND one of the specialty facials? I was not aware that this multivitamin mast was actually the collagen facial. Like I said this has happened a few times where I am upgraded to a specialty service without knowing because the esthetician is using other verbiage- basically hiding the fact that I will be charged more $. If this happens again- I’m done. I can get a much longer facial than 55min for $120 plus tip by going to a different spa.