Hand and Stone

1577 ratings
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Location

4727 East Cactus Road,
Phoenix, AZ 85032

Anonymous

By Anonymous | 9/12/2021

I was so impressed with Amy that I scheduled a follow up appointment for 2 weeks. I previously was a Massage Envy customer and your facility is less cluttered, more friendly and inviting. I will be a regular customer from now on.

Shannon S

By Shannon S | 9/3/2021

Everything was fantastic.

Anonymous

By Anonymous | 9/3/2021

Kandi was very kind and asked the right questions to give me the experience I needed. The environment was very soothing which was a surprise because it is in a strip mall. Front staff very friendly and welcoming

Anonymous

By Anonymous | 9/3/2021

Friendly, clean

Anonymous

By Anonymous | 8/25/2021

I was visiting my son that just move to Arizona and was site seeing and wanted to get a facial. Te front desk personal was very friendly and helpful. I booked an appointment with Sheri and she was OUTSTANDING!! When I come back to that area I will truly make another appointment. The Hand & Stone Spa is not open here in Vestavia Alabama but Iam looking forward to the day. Thanks Sheri for making my facial so special.

Anonymous

By Anonymous | 8/24/2021

The staff is very professional and made me feel comfortable returning to massage and facial appointments during Covid. The only thing that was unpleasant was the product upsell during my appointment--I'm relaxed, my face is being massaged and product feels wonderful, and then I am asked if I would like additional services. This totally popped my bubble and returned me to reality that I was trying to escape. Asking your experienced and professional technicians to make a sale during a time that is supposed to be relaxing and rejuvenating totally defeats the purpose of coming in for a spa service. Please reconsider the practice of upselling during a treatment--it's not fare to your clients nor your staff.

Anonymous

By Anonymous | 8/23/2021

The facial (dermal infusion) that I had was very nice and effective. Unfortunately it is a little expensive for my retirement budget. So, I was glad it was on a special.

Angelk171

By Angelk171 | 8/20/2021

From the moment I walk in I feel welcomed and have never had to wait for my appointment. I have never experienced any rude conduct by anyone at this facility. I have been going there forever!

Anonymous

By Anonymous | 8/17/2021

Kandy is wonderful! The rest of the staff is also great.

Dan

By Dan | 8/17/2021

Kandi did an amazing job with my massage. It was very relaxing & also helped alleviate my tension & knots!