Hand and Stone

1690 ratings
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Location

10 N. Nansemond Street,
Richmond, VA 23221

Anonymous

By Anonymous | 9/23/2021

I am so happy with my esthetician. She is very caring and knowledgable. I appreciate how she explains the process as it makes me feel comfortable and confident. I am glad that evening appointments are available. I have started to use a skin care brand sold at Hand and Stone because my esthetician educated me on the benefits. As a result of my facials, I have seen remarkable improvements in my completion and skin texture. I feel pretty now.

Heather T

By Heather T | 9/23/2021

The knowledge, care, and commitment to provide excellent service by Julie is why I’ve rated my last experience highly satisfied.

Lillian D

By Lillian D | 9/21/2021

Elexxis was an excellent masseuse and really spent a lot of time massaging my neck and shoulders as requested.

Anonymous

By Anonymous | 9/16/2021

Please change the room music. It glitches and randomly stops and starts. Could we have some choice in music, or at least a new playlist? Thank you!

Anonymous

By Anonymous | 9/9/2021

Best massage therapist I’ve had at hand and stone. Very relaxing. Perfect pressure. Focused on where my pain was. Taylor was great.

Anonymous

By Anonymous | 9/9/2021

It was a great experience. Tiara was friendly, great at her craft and professional. Reception was friendly and efficient.

katieg

By katieg | 9/8/2021

I really like the two recent therapists I've seen (Chelsea and Taylor), but my appointments with Chelsea have been cancelled even though I've booked them out several months in advance and Taylor is not available on Mondays (my preferred appointment time).

Anonymous

By Anonymous | 9/6/2021

The esthetician was very professional and wore a mask the entire time. She did an awesome job with the facial! The receptionist was not wearing a mask. Hand and Stone should be following community guidelines and require masks indoors even if vaxed.

Anonymous

By Anonymous | 9/1/2021

Matt was awesome and it was one of the best therapeutic massages I've ever had.

Anonymous

By Anonymous | 8/24/2021

The massage therapist not only asked about what areas were bothering me at the time, but followed up on previous problem areas and what I was looking for that day. After getting started he recommended focusing the massage on a problem area and explained why, etc.