Hand and Stone

1690 ratings
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Location

10 N. Nansemond Street,
Richmond, VA 23221

Maria D

By Maria D | 5/22/2021

Enjoyed my massage treatment, it made me relax and the therapist addressed all my complaints. I made another massage appointment for the end of June with the same therapist. I also have a facial coming I hope it’s as good!

Kay G

By Kay G | 5/21/2021

Very professional and knowledgeable massage therapist!

Ted H

By Ted H | 5/16/2021

Chelsea just always makes me feel relaxed and her pressure during deep tissue massages is perfect and consistent every time. It is no surprise that her schedule is normally pretty full when it comes time to make appointments. I had just lost my dog of 13+ years the day before my massage and it was [selfishly] exactly what I needed. I enjoy talking back and forth with my masseuse and Chelsea doesn't typically talk, but that was just perfectly fine on this particular visit. Reception is always very welcoming and knowledgeable.

Anonymous

By Anonymous | 5/11/2021

My therapist honed in on the areas I had problems with and adequately focused on them. He even demonstrated stretches I can do to help in the interim before the next session. Very friendly, knowledgeable, and skilled massage therapy.

Elizabeth O.

By Elizabeth O. | 5/11/2021

For several years now I have had a Hand and Stone membership, exclusively using the Carytown location. With very few exceptions I have been pleased with the facials and massages I have received there. The staff is knowledgeable, friendly, and appear to enjoy their jobs. Recently there has been quite a bit of turnover in the staff for reasons I do not know. This is somewhat concerning, but so far the newer staff is providing a good experience.

Susan J.

By Susan J. | 5/8/2021

Hope is an excellent massage therapist. It was the most relaxed I've ever been during a massage.

A. Green

By A. Green | 5/7/2021

The staff treated me well and respectful. The massage therapist was very attentive and catered to my needs and preferences. The overall experience was excellent and relaxing.

KJB

By KJB | 5/6/2021

Hope was wonderful. She was very attentive to my problem areas and ensured that I was comfortable throughout the entire process. I would highly recommend Hope to others.

Brenda H.

By Brenda H. | 5/6/2021

Liz was great. Enjoyed being with her. Also receptionist was friendly and helpful. Felt facility was very clean.

Diane E

By Diane E | 4/29/2021

Molly was wonderful. She was friendly and knowledgeable and very skilled. I loved having her do my facial and I will request her again. She made my old skin look and feel younger.